Slide 1 Through our network of experienced telephone engineers we cover the whole of the UK CALL US
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BOOK A REPAIR
03 333 212 774
We charge roughly half of what you would pay your service provider, and we get to you far quicker. Desk telephone

OUR SERVICES  AT A GLANCE

We understand your requirements

Telephone Faults

Telephone Faults
We can call out and troubleshoot various problems that may occur on your phone line due a fault within your home. These include no dial tone, no ringing or crackling in the background.
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Broadband Problems

Broadband Problems
We will visit your home and check to see why your broadband connection may be randomly dropping out or discover why your speed is slower than it should be.
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Poor Wi-Fi Coverage

Poor Wi-Fi Coverage
If the Wi-Fi signal strength within your home is patchy and the coverage is poor, we have a number of solutions, including relocating your router or installing wireless access points.
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Fluke microscanner network tester
ABOUT

ABOUT OUR BUSINESS

Dedicated to giving you a great service

You can rely on us for telephone repairs, we locate the most common and not so common faults that can occur due to the telephone wiring within your home. If, after testing your internal wiring and sockets we find the fault is external to your home then we will advise you accordingly. Why not get in touch with Mike today if you need an experienced telephone engineer.

    WHAT WE CAN DO FOR YOU

    Our installation services

    Telephone

    Additional telephone sockets can be installed within your home in order to provide for broadband routers, hard-wired phones, care-line terminals, set-top boxes and intruder alarms. 
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    Broadband

    Our skilled engineers are able to supply and install replacement routers or additional items such as network hubs and switches. We can also neatly install network sockets and cabling within your home.
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    Wi-Fi

    We are able to supply and install various types of Wi-Fi extenders and wireless access points in order to vastly improve the coverage throughout your home for all your wireless devices.
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    HOW?

    WHY USE US ?

    What we
    can offer you

    Fluke engineer's test telephone

    Our services are available to customers of all
    service providers, including BT, Sky, TalkTalk and Virgin Media, to name just a few.

    01

    Experienced telephone engineer

    02

    Same day or next day service 

    03

    Great value for money telephone repairs

    04

    Professional and reliable

    05

    All work fully guaranteed

    INTERESTED IN OUR SERVICES?

    Get in touch with us to discuss how we may assist you


      TESTIMONIALS

      SEE WHAT OUR OUR CUSTOMERS SAY

      A few comments from satisfied customers

      Mike rewired our main BT telephone/internet point to a new location. He prepared the area carefully and worked very neatly without leaving us any mess or clearing up to do. The job is well done and we would definitely recommend Mike to others.

       

      – Jessica Elizabeth, Solihull

      Right from the moment I called the service was faultless! Very professional and helpful. I have struggled with WiFi at my business for a number of years and the company I am contracted with have charged me £100,s and not solved the problem. Really wish I had the foresight to contact Mike years ago! I would have saved myself a lot of money and stress! Thank you very much, I would recommend to anyone.

      – Eggfree Cake Box, Birmingham

      Great service from Mike. He came to my house on the same day as my call and at the time that he promised. Mike listened to my needs, surveyed the work accurately, gave me a fair quote and honoured this although the work probably took him a little bit longer than he initially expected. Overall this was an exceptional service and I would highly recommend him to others 

       

       

      – Tom Lane, Sutton Coldfield

      I was extremely happy with the service provided by Mike. He was excellent at communicating to discuss initial options and arrange a visit, and the work was done quickly and tidily. After taking time to survey the best option, Mike came up with what turned out to be a simple solution to add a fixed phone and broadband line to an upstairs room, with the additional wiring placed carefully enough that my wife didn’t notice that we had had the work done for a few days! Very happy indeed with the work and Mike’s professionalism.

       

      – Edward Johnson, Birmingham

      Mike has been fantastic identifying and dealing with a phone line fault. We needed his assistance for a family member and he really went over and above throughout. I wouldn’t hesitate in both recommending him or using again. Thank you!

      – Ms Youlden, Lichfield

      We needed our telephone line rerouting so that we could replace the rotten window frame it previously went through. We found Mike via the Internet as a local business after Openreach seemed somewhat disinterested and suggested a local provider might be more appropriate. Mike was easy to contact, very helpful, upfront and we organised a mutually convenient time. The thought behind the rerouting and quality of his work was great and I’m more than satisfied with the result at a fair and predictable price. No hesitation to recommend and would use again.

      – Glyn Constantine, Sutton Coldfield

      I had issues with my installation of LAN cables done by someone else. I contacted Mike Fletcher who responded very quickly to my issues. He was very friendly and polite quickly identified the issues and fixed them the same day. He was very thorough. He even tided up the mess that was created when having to put an extra socket into one of my walls. You don’t get that very often nowadays. I can definitely recommend him to anyone who has telecommunications issues

      – Richard Ballard, Kings Norton

      I had a phone socket removed from one side of the house to the other. Not easy in a mid terrace. Excellent service and technical ability. Laid everything out for me before starting so I knew what I was paying before any work was started. Mike was polite and courteous, tidying any mess so you’d never know he was here. Will highly recommend to anyone

      – Andrew Lacon, Boldmere

      I emailed a request on a Sunday afternoon…. And by Sunday evening I’d had a response with a call out arranged as son as possible after. The job wasn’t at my house (Mother-in-laws) and wasn’t an emergency but Mike completed the job swiftly, keeping in touch with me all the way. No unexpected costs a more than fair price for a job well done. I wouldn’t look anywhere else again. First class service and communication, thank you!

      – Martin Newman, Cannock

      Mike sorted out our internet connection and subsequently re-positioned our Sky connection. He is a real find, prompt, efficient, very tidy and above all he has a “can do” attitude which is so important for a the customer. I will definitely be calling on him again if we have any other issues and would highly recommend his work

      – Margaret Hartill, Edgbaston

      Had a fault with my landline and broadband, turns out the fault was not with internet provider, so needed to get in touch with a telecoms engineer. Was put in touch with Mike Fletcher and he came out the very next day. Mike pinpointed the fault was with an extension cable and explained how it could be rectified. Mike also installed a telephone socket to tidy up what was a long and untidy cable. He completed the work in a professional and efficient manner and cleaned up after himself. Very pleased with his work and would not hesitate to recommend him.

      – Valerie Adams, Quinton

      Mike was absolutely brilliant regarding the work undertaken. A very professional high quality service with excellent workmanship. I would definitely recommend this company. Mike was very neat and tidy regarding his work and very courteous and polite. Mike was extremely articulate regarding explaining the work what needed to be done and put my mind at ease with his friendly professional approach. I am very satisfied with the brilliant job he has done. I have had no further issues since Mike completed the job. It was a real pleasure using Mike for this job

      – Chris Pearson, Walsall